About PetSmart
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all pet needs. The store provides a varied selection for dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. Customers can shop online and pick up at their local PetSmart within two hours. Select store locations offer dog training, pet grooming, pet boarding, PetSmart Doggie Day Camp, and pet adoption services. Reviewers highlight the kindness and accommodating nature of the staff, especially in the training classes and the pet adoption process. One customer particularly praised Kassian for his exceptional help with their Ball Python, noting his patience and knowledge. Many customers appreciate how the staff treats their pets, making them feel confident in the care provided. However, there have been mixed experiences, as one reviewer mentioned an interaction with staff that felt dismissive when asking about hamster food. Overall, PetSmart remains a popular choice for pet supplies and services.
Loyalty program? I asked the last time I was there to change the phone # and today I do disappeared from the loyalty program...I was there since I have my 1st dog more than 16 years.
It is a big clean store with nice staff, tho I can’t say that staff is always polite to their customers because when i was trying to find food for hamsters I found it but i was not sure if it is because it was all in French, I went to a staff member to ask and she began laughing with her colleagues, I did not like that because she was figuring it out and laughing about 5 minutes and then she said I don’t know if it is for hamsters.
My dog loves visiting this
PetSmart to see his favourite friends.
Staff are real animal lovers . Max says thanks for the treats he can’t wait til our next visit! ❤️?