JW Furness Plumbing, Heating and Air Conditioning is a highly regarded service provider known for its excellent customer service and professional approach. Customers frequently commend the team, including the owner Steve and representatives like Seth, Kevin, and Alec, for their competence and politeness. With years of experience, they tackle various challenges, especially in older homes, offering effective repairs and alternative solutions when necessary. Whether it's fixing air conditioning systems during heat waves or managing emergency plumbing issues, the staff consistently demonstrates timely and efficient service.
Many long-time clients have shared positive experiences, noting the company’s dedication to customer satisfaction over profit. They have successfully installed new furnaces, relocated systems, and replaced water heaters, often in difficult spaces. Regular inspections and maintenance are also part of their offerings. Clients appreciate the straightforward communication, as concerns are addressed promptly, with the owner himself often reaching out to ensure satisfaction. Overall, JW Furness is a trusted choice for plumbing, heating, and air conditioning needs, providing reliable and courteous service to its community.
Excellent job I overall. Skilled Staff fantastic and very good at all the HVAC and plumbing. The office staff has great customer service and great in helping out. Steve is very detailed and works great with customers.
Thanks so much for doing my bathroom Reno.
Excellent customer service from Seth this morning. It was refreshing to have a polite, competent service representative repair my air conditioner. I would recommend this business to others.
Thank you
We have relied on FW Furness for many years. Our home was built in the late 1800s and although solid, has many typical old house challenges maintenance-wise, especially when it has three separate furnaces. Steve, the business owner, and his professional team Seth, Kevin, Jeff, Alec, Sherry, Robin, and Tyler have always provided exceptional service and an in-depth knowledge of how to fix existing issues when fixable, and recommend feasible alternate solutions when not fixable. They are solution-focused, not $- focused. Over almost 14 years, they have repaired our existing systems and we have also purchased a new furnace with air conditioning and relocated that system… read full review
3711 West Main Street West, Stevensville, ON L0S 1S0
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.