About Reliance Heating, Air Conditioning & Plumbing
Reliance Heating, Air Conditioning & Plumbing offers reliable and professional services for homeowners in and around St. Catharines. Their team of trusted home comfort advisers provides installation and repairs for furnaces, air conditioners, water heaters, water filters, and water softeners. They are known for their low rates and flexible payment options, working with clients to find the right solution for any size home and budget. Customers consistently praise the company's courteous and professional technicians, who are knowledgeable and patient in explaining products and services. The company's products are of high quality, and their customer service is exceptional, with a focus on good quality service delivery. Recently, customers have shared their positive experiences. One customer mentioned that after discovering a water heater leak, Reliance responded quickly and sent a plumber who was professional and careful while moving equipment through the house. Another customer appreciated how quickly a technician replaced their leaking water tank, getting them up and running in no time. Additionally, a technician named Steven B was commended for his respectful demeanor and thorough service, showing he really cared about his work and the people he helped.
I have used Reliance for years, the technican Nick called to say how long it would be until he arreived at my home, then he called when 2 minutes away. Once he arrived introduced himself covered his feet wirth a cloth slipper ( which was very appreciated) had the problem resolved in minutes, explained what happend and how the Water heater electronicaly reignites itself.
My only observation, the gentleman answering the phone was good very polite just seamed to have a bit of dfficulty undestanding my problem. Having said that, he was very polite and I will definitley call Reliance again
Had both Harry and Rocco come by today to help with some water heater and softener issues. Both gentleman did a thorough inspection and took the time to explain everything to us and were able to provide solutions and resolve our issues. Very happy with the service !
Last night I had issues with my heat pump. After calling Reliance, I was told that my appointment was scheduled for first thing the next morning. True to their word, Clarke arrived in the morning, fixed my issue and checked everything over to make sure it was all in working order. Clarke was very friendly, professional and thorough with everything that was done.
We also discussed a hot water tank replacement, which we agreed on and had scheduled for within the hour. Again, true to their word, they came to remove and replace the existing tank.
10/10 service!