Fabulous customer service!
I called Jamie Janzen Plumbing and Heating January 30th 2026 for a furnace issue in the morning. The Goodman furnace had failed at my elderly parents home.
I spoke with the friendly woman named Jennifer who answered. She took my info and advised that a tech would be responding and will contact me when enroute.
The fool I am thought I had fixed it and canceled the service call. MacGyver I'm not and I'll stay in my lane next time because I in fact did not fix it.
I called back to rebook the visit. She was still friendly and very likely amused at my embarrassment and mumbling admission of failure after previously proclaiming my greatness.
Anyway… read full review
Jamie Janzen Plumbing & Heating is the first and only company we call when we have plumbing issues... and in the past year we have reached out to them multiple times for a variety of different issues including the replacement of our sump pump. They make it out quickly, the employees are professional and they always get the job done right. We could not be happier with their services. Thanks Jamie & Pete!Service: Leak investigation and repair
We have been using Jamie Janzen Plumbing & Heating for years. We once lost hot water on Boxing Day and they were able to service us quickly and cost efficiently. Service with a smile on a holiday! Can’t beat that. Their technicians are all friendly and super knowledgeable. I trust them in my home even if I can’t be there. I would never call anybody else. Thanks Jamie!
Monday 8AM - 4:30PM
Tuesday 8AM - 4:30PM
Wednesday 8AM - 4:30PM
Thursday 8AM - 4:30PM
Friday 8AM - 4:30PM
Saturday Closed
Sunday Closed
163 Cushman Rd Unit C, St. Catharines, ON L2M 6T4