I purchased the bath and trim package with an upgrade luxury package. Marshall did not receive a nail trim, nor were his anal glands recessed. However, his haircut was perfect, aside from some brown spots being missed around his mouth. The attendant who worked on him has many great reviews below, I believe she was having a bad day as when I called for a follow up regarding his nails not being trimmed, I was advised that she went home early. I am grateful for his cut, but he is still stinky and I have to do his nails myself. Oh well, thank you for your service.
November 2024
Came here for a grooming service during their Yappy Hour. PetSmart is one of the only stores in the area that does anal gland expression, but the tech who was there warned us that their method is 100% effective, and I appreciated the honesty and being upfront. They told me that they wouldn't charge me if nothing came out too and they stuck by what they said. Whoever you were - you're a real one!
October 2024
Let me start with Grooming, We love Isabella, she did an amazing job with our BichonPoo, bath and haircut. I highly recommend her. She's very informative when we first take our pup, showed us what kind of blade to use, what kind of style etc.. she took good care of our pup. Doggie Camp- Our pup loves going here. at first she was shy but after that she couldn't wait to go in. I can tell that she 's happy here. The staff are friendly and nice, and give us report when we pick up our pup, how I wish they give us update during the day as well. Hotel- first time we used and our pup. and she was good. I like the fact that they walk them before... read full review
I purchased the bath and trim package with an upgrade luxury package. Marshall did not receive a nail trim, nor were his anal glands recessed. However, his haircut was perfect, aside from some brown spots being missed around his mouth. The attendant who worked on him has many great reviews below, I believe she was having a bad day as when I called for a follow up regarding his nails not being trimmed, I was advised that she went home early. I am grateful for his cut, but he is still stinky and I have to do his nails myself. Oh well, thank you for your service.
Came here for a grooming service during their Yappy Hour. PetSmart is one of the only stores in the area that does anal gland expression, but the tech who was there warned us that their method is 100% effective, and I appreciated the honesty and being upfront. They told me that they wouldn't charge me if nothing came out too and they stuck by what they said. Whoever you were - you're a real one!
Let me start with Grooming, We love Isabella, she did an amazing job with our BichonPoo, bath and haircut. I highly recommend her. She's very informative when we first take our pup, showed us what kind of blade to use, what kind of style etc.. she took good care of our pup.
Doggie Camp- Our pup loves going here. at first she was shy but after that she couldn't wait to go in. I can tell that she 's happy here. The staff are friendly and nice, and give us report when we pick up our pup, how I wish they give us update during the day as well.
Hotel- first time we used and our pup. and she was good. I like the fact that they walk them before... read full review