Custom Door & Lock Service has been trusted for over 30 years for its reliable locksmith work. They offer expert key cutting services and are available late to help clients with their needs. Their trained professionals deliver high-quality work, making sure tasks are done right the first time. Customers have praised their quick response, often getting appointments within 24 hours, and their friendly, courteous service. One customer needed help replacing a tired old lock and appreciated the helpful advice from Doug, who explained why a direct replacement was not possible and suggested a suitable product from a big box store. Others have noted that finding knowledgeable and helpful staff is rare these days, but this place always provides exceptional customer service, friendly and polite. They are known for their ability to handle unique keys easily, quickly, and with a friendly attitude. Custom Door & Lock Service remains a highly recommended choice for both residential and commercial clients needing locksmith assistance, expert installation, and seamless communication.
We were out of town and our front door handle broke. Our daughter was home by herself, in the rain, and couldn’t get into the house. I called Custom Door and Lock Service and they were there right away to help out. They replaced the door handle and were prompt, courteous and professional. I would highly recommend this company!
I was really impressed by the young guy who helped my wife and I when we went to ask about upgrading our front door lock. He was extremely knowledgable, helpful and patient and explained things and answered all of our questions very thoroughly.
Over the last 30 years I’ve used Custom Door & Lock Services a couple of times. The first time was about three decades ago when I had a replacement door put in, and later they came out to do my locks.
Most recently I was looking to replace my tired old lock which had seen better days. I tried looking online for a replacement but came up empty, so I gave Custom Door & Lock a call. Doug answered, listen to me, describe my issue and ask for help or if he could sell me a lock, and he had said that those locks are now obsolete. Honestly, my only options were finding a workaround, or replacing the door! And even though they couldn’t sell me a direct replacement, he took… read full review
1060 Kingston Road, Scarborough, ON M1N 1N4
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