About Best Buy
Best Buy is an electronics store chain that specializes in various product categories, including computers and accessories, mobile devices, TVs and home theatre, and video games. They offer services such as reserving products online for in-store pick up or shopping online with free shipping on orders over $35. Best Buy Canada has a Low Price Guarantee and a wide selection of the latest tech products. Customers have mentioned the ease and convenience of finding products in-store, with standout service from employees. One customer in particular, a bearded man named Dan, provided exceptional customer service and was able to test and recommend a product that the customer was very happy with. The store's return policy has also been noted as efficient and helpful. A customer who needed to return a defective TV found the service desk to be professional and courteous, with a quick claim processing time. They even assisted with purchasing a replacement TV and carrying it out for the customer. However, one customer suggestion is for the store to extend its closing time to accommodate customers who prefer to shop later in the evening after dinner and relaxation time.
Gentlemen was very friendly and helpful. He was very knowledgeable. Knew alot about all the computers we looked at. Very helpful about all the machines we looked at. Very nice person. JW
Often they carry same products as walmart, but at a way better price. just beware shopping online, you'll find what want, they'll mark it as a free delivery item, but ive found even if your between all their guidlines, they are still going to charge you for delivery - not sure how other best buy locations are, but i can only speak of the Sarnia Ontario location. Just Keep that in mind when shopping online if your going to be requiring delivery of your purchase.
Be careful who you ask for help from in this store. They might look at you like you have three heads then tell you that they don’t carry the product you’re looking for and that’s it’s online only. I know how the website works. Not to mention the product was literally in the next aisle over. Thanks for making me feel stupid.
Two stars because the other employee who actually helped me find what I was looking for instead of immediately dismissing me, and the cashier were both helpful and kind to me.