About Oakridge Heating, Cooling & Custom Sheet Metal
Oakridge Heating, Cooling & Custom Sheet Metal is known for its professional, fast, and high-quality service. Their team, including technician Jesse, consistently demonstrates honesty and expertise in diagnosing and repairing HVAC systems, water heaters, and thermostats. Jesse's approachable and polite manner, along with the helpful and knowledgeable office staff, ensures a positive experience for customers. The company is appreciated for its quick response, clear communication, and dedication to getting systems working properly. Whether troubleshooting thermostats or repairing furnaces, Oakridge provides reliable service with a focus on customer satisfaction, making them a highly recommended choice.
Had Jesse in to troubleshoot and repair a failed programmable thermostat that died and was preventing us from being able to heat the house in early December. He was unable to solve the problem with this type of thermostat for which he apologized profusely (and unnecessarily I thought). He was honest and stated that they probably would not have someone who would be able to quickly replace and program a new unit and suggested trying some other dealer..and once again, apologized.I mentioned that I had an old mechanical stat laying around along with some thermostat wire and wondered if he could do anything with it to at least temporarily get us through until a new thermostat...read full review
3 times I've used Oak Ridge and all 3 times I've been impressed with their professional manor, speed and quality of work. Their technician Jesse came out all 3 times. He was able to diagnose and repair my home furnace, water heater and the furnace at my work. He's also very polite and professional. Their receptionist (whos name I forgot. Sorry) has great phone manor and empathy. Great team. 5 Stars.Service: Heating system repair