We have been dealing with Wil and the team for 3 years now. Extremely happy with the quality of work, price and scope of service. We have had batteries, brakes, wheel bearings, tires and custom exhaust repair/fabrication done. Thanks for keeping us on the road safely without breaking the bank.
About Point S - Triole Automotive Group
Triole Automotive Group is a family-owned and operated full-service auto centre located in Ottawa, Ontario. Established in 1985, the business has expanded its offerings to include body work, collision repair, complete auto service, and automotive sales. Customers can also purchase automotive parts, tires, and rims at this one-stop-shop.
Reviewers praise Triole Automotive Group for its excellent customer service, communication, and expertise. Customers have appreciated the comfortable waiting area, fast responses to inquiries, and the team's dedication to ensuring repairs are done efficiently and to the highest standards. Many customers have recommended the business for its honesty, friendliness, and exceptional attention to detail across all their automotive needs.
Recent reviews highlight the shop's high-quality workmanship and quick, professional service. One customer brought in their Dodge Ram for front-end issues and was impressed with the honest and straightforward approach of the staff, especially Will, who provided fair pricing and clear communication. The shop was noted to be clean and well-organized, reflecting a professional operation. Another customer needed urgent help with their exhaust and muffler system and was referred to Wael at Point S. Wael was praised for being to the point, not pressuring, and accommodating the customer's needs. The quick turnaround—24 hours—left a positive impression. Visitors also mentioned the friendly and knowledgeable staff, along with a very chill and comfortable waiting area, making the experience more pleasant.
Reviews
I have taken my car there many times , very honest group of guys .
Even my Dad who is 86 took an older car there , and they could of soaked him ,they had worked on his car before , last time he was there , they advised him it wasnt worth putting any more money in it .
I went to a few different local shops around Ottawa to get quotes and options for repairing the trunk on my 2017 Chrysler 300S. Most of the other shops gave me the immediate runaround—either quoting absurd out-of-pocket prices, offering half-measures that wouldn't last, or refusing to take the time to navigate the headache of third-party extended warranty claims.
Everything changed when I brought the car to Point S (Triole Automotive Group) and dealt with the bodyshop manager, Adam.
From day one, Adam was a complete breath of fresh air. Instead of pushing me off, he personally took ownership of the entire situation. When my warranty provider (First Canadian / Platinum… read full review
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Hours
Good to know
- free wi-fi
- gender-neutral restrooms
Location
1166 Old Innes Road, Ottawa, ON K1B 3V2
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