PetSmart

PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products in stores and online to meet all of a pet's needs. The company provides a varied selection to cover the needs of dogs, cats, birds, fish, amphibians, reptiles, and small animals like guinea pigs, gerbils, hamsters, and mice. PetSmart's services include dog training, pet grooming, pet boarding, Doggie Day Camp, and pet adoption. Customers have praised the friendly and knowledgeable staff, who take the time to assist them and ensure they find the right products for their pets. One employee, in particular, was described as a "treasure" for his exceptional customer service and ability to make others feel appreciated. Many customers also appreciate the grooming services, with some noting their pets leave looking amazing and feeling comfortable, even if they are anxious. The groomers are described as kind, knowledgeable, and accommodating, paying close attention to details like beard and eyebrow trims, and ensuring pet owners are satisfied before starting. Customers also value the online booking and payment options, which make the grooming process seamless. While the staff are mostly very friendly, some customers mention that the shelves can sometimes be a bit bare, making it harder to find specific diet products for their pets. Overall, PetSmart remains a trusted place for pet supplies and services, with a staff dedicated to providing great care for pets and their owners.