About Otto's Subaru
Otto's Subaru is Canada's #1 Subaru volume dealer in sales, service and parts. For over 55 years, the Otto's name has been synonymous with integrity and superior customer care. Whether customers visit in person or shop online, they find an unmatched selection of new 2021 & 2022 Subaru models, as well as Subaru Certified Pre-Owned vehicles. The dealership has earned recognition for its focus on quality and customer experience, with staff like Perla and her colleagues providing excellent service. Customers are very pleased with the service and attention to detail at Otto's Subaru. The Service Center consistently offers excellent assistance, with staff explaining each step clearly. Customers have appreciated the friendliness and professionalism of the team, including service advisors like Irem, who take the time to explain the process in detail and ensure confidence in the service provided. Sami has been highlighted for his honesty, friendliness, and knowledge, making the car buying process smooth and enjoyable. Many customers find the staff to be accommodating, helpful, and efficient, making their experience seamless whether purchasing a new or used vehicle. The dealership's focus on customer satisfaction and a hassle-free experience makes Otto's Subaru a trusted choice for Subaru owners and buyers alike.
Just purchased my first vehicle (crosstrek limited) with Sami and it wouldn’t have been such an easy and great experience without him. Sami is honest, friendly, knowledgeable & knows how to be accommodating to your wants and needs. Overall, the staff at this location are exceptional and extremely helpful. Thank you!
Exceptional service from Sami and the team at Otto's !! This purchase is my 3rd Subaru but my first with Otto's in Ottawa and this buying experience has been by far the greatest one I lived. I'm from Montreal, Qc and wherever you're from, it's worth a call and a road trip. Sami is super efficient, professional and straightforward! No hassle, just pleasure :D Enjoy YOUR next road trip to Otto's Subaru ! 10/10
I had a great experience working with Irem as my service advisor for my WRX. She was incredibly friendly and service-oriented, taking the time to explain each step of the process in detail. Her knowledge and transparency made me feel confident in the service my car was receiving. Most importantly, her warm smile and positive attitude truly made a difference – a rare quality in customer service these days. I highly recommend Irem to anyone looking for a top-notch service experience!