About Flooring Canada Ottawa
Flooring Canada Ottawa is a trusted flooring provider that offers excellent customer service and quality products. Customers praise the team, particularly Andre, for their attentive and helpful approach. They provide valuable product recommendations, samples, and guidance to ensure customers' needs are met. The installation services are also highly skilled, with meticulous workmanship. Despite encountering issues with a previous supplier, customers who switched to Flooring Canada Ottawa had a positive experience, with timely deliveries and professional installers. Overall, Flooring Canada Ottawa is known for its commitment to customer satisfaction and the ability to transform potentially stressful situations into positive experiences.
Excellent customer service by Andre and the entire team at Flooring Canada.
We recently received defective flooring purchased at Flooring Canada for a kitchen renovation. Many of the boards were damaged and had defects stemming from poor quality control by the manufacturer. Flooring Canada was in no way responsible for the manufacturing problems. Andre was able to quickly resolve the issue to our entire satisfaction and we were able to exchange the defective flooring for a product of superior quality. Andre was very proactive, helpful and friendly, acting on our behalf in what could have been a messy dispute with the manufacturer. He was able transform what might have...read full review
We purchased flooring from Flooring Canada on two occasions, and both experiences were fantastic thanks to Andre. The first time, we selected luxury laminate flooring for my apartment, and the second time, we chose carpeting for another unit. Andre was attentive to our needs, offered excellent product recommendations, and provided samples for us to take home. Most importantly, he took the time to listen to our goals and guided us effectively. I would absolutely recommend Flooring Canada, and I would certainly request Andre again!
Two years ago we had a very bad experience with another supplier who has been serving Ottawa for decades. Two of three rooms done and they showed up with only 2/3 of the needed materials. We had to wait another week with a half finished living room and a second installation appointment.
Steve was 100% professional and was able to get the same flooring for our third room. Delivery was on time; installer was great.
If we had not run of rooms to do I would continue to buy from Steve.