Clean Water Works is a plumbing service known for its professionalism and expertise. Customers report positive experiences, especially with prompt service and knowledgeable staff. One reviewer highlighted a recent visit for a blocked drain, where a technician provided thorough explanations and even demonstrated how to handle related issues, increasing their understanding of plumbing concerns. Another customer praised the team for being punctual, professional, and careful while working in tight spaces during a sewer line cleaning. Additionally, a reviewer appreciated quick identification of plumbing issues and efficient scheduling for repairs, noting the technician's politeness and tidiness. Recent reviews also mention helpful staff, with one technician, Trevor, being praised for troubleshooting and explaining a pump challenge clearly and patiently. Justin S. was described as an amazing professional, showing passion, honesty, and determination, successfully solving a difficult problem where other plumbers could not. A customer also shared a positive experience with Mo, who fixed everything quickly and explained things well without making them feel uncomfortable. Overall, Clean Water Works is recommended for those seeking reliable residential plumbing services, with particular praise for the quality of service and the helpfulness of their staff.
I manage over 140 rental units within the Ottawa area and CWW is my go to vendor for anything plumbing related. Whether you are dealing with the office staff, or the onsite technicians, service is consistent and excellent. The techs keep you updated each step of the way, they do their best to accommodate to your schedule and the office staff is always available to answer your questions. Special shout out to techs Mark and Justin for their great service
Ive dealt with clean water works as a project manager in the past. They have recently done work at my home and Justin at cleanwaterworks is above and beyond other tradesmen. He is polite, respectful, and a great guy. Thanks again for looking at the drains.
CWW responded immediately when we had a sewer backup. During their work, they discovered our old sewer line had collapsed. Luc was outstanding—he provided camera footage, clear explanations, and even helped clarify the situation with my insurer. He went above and beyond, which was truly appreciated. I will definitely reach out to CWW for any future plumbing needs. Thank you!
1800 Bantree St, Ottawa, ON K1B 4L6
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