About Basic Funerals and Cremation Choices
Basic Funerals and Cremation Choices is a licensed Ontario funeral home that provides premium funeral and cremation services with a focus on making the arrangement process easy and stress-free. The team is dedicated to guiding families through a difficult time with compassion, understanding, and professionalism. From pre-arrangement to post-funeral reception, the staff ensures that every step is taken care of with kindness and care. They are transparent about their fees, with no hidden costs, and deliver services promptly. Families can trust Basic Funerals to handle their arrangement needs with sensitivity and respect. The team's caring approach has helped many families during their time of need, making them feel relieved, at peace, and grateful for the support.
I absolutely recommend Basic Funerals to anyone. My family and I, had an absolutely horrible experience with Kelly Funeral Homes here in the Ottawa area. Kelly Funeral Homes was so cold, unprofessional, apathetic and lacked all sense of compassion. The rep at Kelly Funeral Homes even tried to rush our family to call them back and make a decision to use their services, as the rep said she would be going home at 3pm (thought they were available 24 hours a day). Since it was December 24th we made a pressured, emotional and very regrettable decision. The rest of our experience with Kelly Funeral homes was a nightmare and I would rather not go into detail about that, though...read full review
You can trust Basic Funerals with all your arrangement needs. What a professional staff from start to finish for my Father's funeral I couldn't ask for a better team to help us: from pre-arrangement with Patrick, to the announcement of death via the 24/7 phone service, Emilie helping us over the weekend, Natasha (strong, trustworthy and professional person) making all the arrangements, and Patrick taking care of our post funeral reception. Every person were kind, caring, understanding and felt like they were part of our family. Thank you very much Basic Funerals team for getting us through this difficult period.
Natasha at Basic Funerals Ottawa was awesome, very helpful and professional.Fees are exactly as spelled out on the web site, no games, and service was quicker than stated. I will definitely be coming back though hopefully not too soon.