Windows Installation near Oshawa

“We recently had Stone River Windows & Doors replace 10 of our windows with Andersen casement windows, and the entire experience was exceptional from start to finish.

The process began with Jarrett, who handled the initial measurements and consultation. He was knowledgeable, responsive, and always willing to answer my questions by email. Throughout the project, Susan and the office team were also wonderful to deal with, helping coordinate scheduling, installation dates, and payments efficiently and professionally.

The installation team was outstanding. Kyle led the project and his craftsmanship was evident in every aspect of the work. The interior trim work was absolutely impeccable and showed a level of attention to detail that is hard to find. What stood out most was how he approached every decision that came up during the installation. Rather than simply making assumptions, he always took the time to explain the options, answer questions, and help us understand the pros and cons so we could make informed decisions together. He was patient, professional, and never once seemed frustrated, no matter how many questions we had.

Kyle was supported by Carter and Rob, who were both fantastic. Carter in particular impressed us with his work ethic and positive attitude. No matter what was asked of him or how many different directions he was being pulled in, he tackled every task without complaint and with a willingness to learn. It was also great to see the way Kyle mentored him throughout the project. Rob was equally professional, courteous, and hardworking. We also appreciated the efforts of Chris and the other crew members who rotated through the project at various stages. Every member of the team was friendly, professional, and clearly committed to doing quality work. Together, the crew operated like a well-oiled machine. Everyone knew their role, worked efficiently, communicated well, and clearly took pride in delivering quality work.

The exterior finishing work deserves special recognition as well. The black capping around the new black windows was completed with incredible precision and completely transformed the appearance of our home. The finished product looks clean, modern, and far beyond what we had envisioned when we started the project.

The team was also extremely respectful of our home. At the end of every day they cleaned up meticulously, leaving both the interior and exterior work areas neat and organized.

Beyond the appearance, we’ve already noticed significant improvements in comfort. Our previous windows were more than 30 years old and were original vinyl double-hung units. The new Andersen casement windows are larger, allowing substantially more natural light into the house. At the same time, the Low-E glass does a much better job of reducing heat from direct sunlight, making the rooms noticeably more comfortable on sunny days.

People have been stopping to tell us how good the house looks with the new windows. It’s been very nice.

From the sales process to the office staff to the installation crew, every interaction with Stone River Windows & Doors was professional and positive. We are thrilled with the results and would not hesitate to recommend them to anyone considering new windows.“

“Claire and his partner were a great staff. Removed all our old aluminum, applied plastic and fixed some minor repairs. Very well job done. We are looking a front glass enclosure on front patio of the house. With Windows that can open and close and keeping of the snow and wind out while sit in our little outdoor porch.“

“We had a custom size front door installed by Royal Windows & Doors back in the Fall and are very happy with the outcome. Melanie made the entire process super easy and was quick to act when we had one minor tweak required after the installation. I would definitely recommend Melanie and the team!“