LA Fitness is a gym with a large and well-maintained facility, offering a variety of equipment to suit different needs. The gym features a pool, hot tub, basketball court, dance studio, and indoor track. While it can be busy at certain times, members can usually access the machines they want within a short wait. However, some staff members may not provide the best customer service, being rude and impatient. There are concerns about gym etiquette, as weights are often not put away properly. It can be frustrating to find weights when needed. Still, the gym itself has all the equipment one could want, and it has a good size pool and hot tub. Some staff members are friendly and helpful, with one sales representative recognized for her outstanding customer service. Overall, LA Fitness is a good gym for both beginners and experienced gym-goers, with some staff being courteous and friendly.
I wanted to give a special shoutout to Shoneika Lindo, the General Manager at LA Fitness Oshawa. I came in pretty frustrated about an issue with our family membership and was honestly expecting it to be a difficult conversation.
Shoneika handled the situation incredibly well. She was calm, understanding, professional, and really took the time to listen and figure out a solution. Her approach completely changed the tone of the conversation, and she went above and beyond to make sure everything was taken care of.
It’s easy to provide good customer service when everything is going smoothly, but how someone handles a frustrated customer really says a lot. Shoneika was… read full review
Aug 2026
4.0★★★★☆
LA Fitness is convenient for our commute and overall a decent gym. The cleaning is average, but the dry sauna needs more attention because there’s almost always an unpleasant smell. Hopefully they can improve the cleanliness there.
Aug 2026
5.0★★★★★
Honestly, really impressed with LA Fitness Oshawa. Everyone was really friendly and welcoming, and the equipment is absolutely amazing, with plenty of very unique instruments. Everything was in great condition and bonus they have a pool and basketball court.
Only a couple of things I’d change. The changing rooms could definitely do with a few more mirrors for the more vain of us. I’d also love to see them add some round bumper plates, especially for doing deadlifts.
Overall, I’d give it a solid 9/10. And I still can’t believe I got a free week pass during my visit, with access to everything. Outstanding.
