Reviews for GCOM Support

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  • GCOM Support is a business that focuses on honesty, on-time service, and transparency. They provide computer repair services and are known for their quick and reasonable work. Customers appreciate their friendly and knowledgeable staff, especially technicians like Jacob and Kian. One customer brought in a laptop for a diagnostic after water flooding damaged it; although the damage was too severe to recover data, Jacob explained what could and couldn’t be done and helped make the transition to a new laptop easier. The final bill was fair, and the customer was pleased with the professionalism and expertise. Another customer had their iPhone 12 Pro Max battery changed and praised the technician Jacob for his support and professionalism. A third reviewer had their PC laptop battery replaced by Jacob, who diagnosed the issue quickly and returned the laptop within 48 hours at a fair price. Recent reviews highlight the excellent customer service at GCOM Support. Customers note how transparent and communicative the staff are, especially when there is some miscommunication about repair times. The manager personally explained the situation and policies, making customers feel comfortable and informed. The pricing is reasonable, and repairs are completed faster than expected. Customers also mention the friendly, thorough service they received on their first visit, and they highly recommend GCOM Support for their professionalism and helpfulness. For those in Orleans needing quick diagnostics, GCOM Support is a reliable choice. They offer an "ASAP fee" that is less than the diagnostics fee, making it a cost-effective and efficient option. Customers mainly interact with Stephan and Nizar, who are known for being friendly, hard-working, and knowledgeable. Overall, GCOM Support remains a trusted place for computer repair services.

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From GCOM Support

GCOM Support is Ottawa’s trusted provider for computer repairs, Apple and MacBook repairs, and Managed IT Services for businesses. Whether you need a fast and reliable repair for your device or a comprehensive IT solution to keep your business secure and running smoothly, we’ve got you covered. Our services include cybersecurity, cloud backups, remote monitoring, and IT support for businesses, along with expert computer and mobile repairs for individuals. Transparency is at the core of what we do—no hidden fees, no jargon, just clear communication and exceptional service.

Hours

Monday: 10AM - 6PM
Tuesday: 10AM - 6PM
Wednesday: 10AM - 6PM
Thursday: 10AM - 6PM
Friday: 10AM - 6PM
Saturday: 10AM - 6PM
Sunday: Closed

Tips

 online appointments  on-site services accepts debit cards accepts apple pay open to all