About VIP Carwash
VIP Carwash is a touch-less car wash that is convenient because customers stay in their cars throughout the process. The wash is automated from entry to payment. Customers report the wash quality is good, though some have noted a few drip lines requiring a towel. The car wash is popular and can be busy, leading to wait times. It is considered more expensive than gas station car washes, but users find it worth the price. Customers suggest a real-time customer volume display on the app to help manage wait times. The staff, including friendly guides, provide a positive experience, and the facility is clean with new equipment and well-designed tools. The bays and amenities are well-maintained, and the equipment works well, though vacuums are a bit weak. Many find the quality of the wash to be top-notch, especially for those with Ceramic Coating, which comes out spotless. During busy times, especially in the day, the space can be tight, so visiting late at night is recommended for a smoother experience. The app allows customers to collect points for free washes, adding to the convenience.
I've been here a few times and overall it's a good touchless carwash if you're fine with the price and wait times. However I came here at 7:30am today and both the self serve and touchless wash were closed. There were no signage, no notice on their website, no staff and no one answered the phone despite their posted hours.
It felt like -23°C today and we went here for touchless car wash. There was staff coordinating at the site due to busy traffic. Mohammed and his teammates did a great job at coordinating, so the wait was very smooth. It is not common to see such positive working attitude and we really appreciate that. We hope to see more VIP car wash branches around!
Customer service (The guy working outside) is really respectful and helpful. We had issues with a vacuum eating change and he was quick to tell us to move stations and reimburse all while being a pleasure to deal with.