About Poolmaster Canada Inc
Poolmaster Canada Inc. has over 48 years of industry experience and is Toronto's largest SOFTUB dealer. They offer a wide range of services, including sales, after-purchase service, repairs, replacement parts, accessories, and chemicals. Customers consistently praise Poolmaster for their excellent service, with staff showing diligence and resourcefulness in helping with city inspection requirements. One customer noted the quick turnaround time for a motor repair, describing the team as friendly and professional. Another was surprised by the 3-day weekend turnaround for a repair and appreciated the thorough explanation and advice given. Customers also value the knowledgeable staff, like Talon, who provide honest assistance without overselling. The team is known for fixing issues quickly, often with no waiting or charges, and maintaining long-term relationships with clients. Overall, Poolmaster has received highly positive reviews for their customer service, expertise, and reliability in the hot tub and pool industry.
When family was coming from out of town to stay with us, we needed to heat the pool so 3 small children could have some fun. As we don’t normally heat our pool, we needed to go from 74°F to at least 80°F in a 20x40 pool. The previous home owner's pool heater broke at the wrong time. With only a few days left, Talon not only installed a Pentair Mastertemp pool heater, he made sure the gas was hooked up in time for us to heat the water. This heater is efficient, able to exceed 80F in record time. I value the relationship I have with a small business owner like Talon. He is a hands-on owner, who is accessible to his customers. It’s a pleasure dealing with his friendly and knowledgeable Poolmaster Team.
Had a small problem with the filter this morning. Talon took care if it personally. A+ service as always!