In-Store Water Systems Inc.

Mar 2024

Update: I am updating my review since the company called today to try to make things right. That is certainly better customer service than not calling us back at all when we had a leak.Original review: Most recently (yesterday), we called to say one of the units was leaking. The person I spoke to didn't know what to do about it and said she'd call back later that day. We never got a call. We had a leak in our basement, water on the floor, and they didn't even call back!

Sep 2022

I've been a client of Nimbus since 1999. Apparently, Nimbus was purchased this year by Instore Water Systems.So far, I have to rate them as Excellent: customer service when setting up my appointment, service call today done by Armand, who has been with Nimbus for many years & now with Instore.Needed emergency follow-up, next day - Friday, before a long weekend, they were fully booked.However, fit me in that morning. Stan did an excellent job! All working great.Thanks all.

May 2022

I come here to refill jugs and I love the taste of this water. It is a clean place and they have great staff and service. I recommend people to come here. However, I used to be a customer at Wilson and they would give out free caps when I buy coupons, so it would be nice if they give out free caps too.