About CARSTAR Downsview
CARSTAR Downsview is a highly recommended auto body shop known for its professional team and exceptional service. Customers praise the quality of work, emphasizing how well they repaired vehicle damage, especially the bumper. The shop is commended for its quick turnaround time, often completing repairs within a week, and clients did not have to wait too long to have their cars returned. Clients appreciate the courteous and calming interactions with staff, who have time and patience to explain everything in details. The team is lauded for their clear and detailed explanations, ensuring customers understand the repair process. CARSTAR Downsview prides itself on delivering a positive experience by presenting vehicles clean and ready for use after repairs, and they even cleaned up the car a bit. Andrew and his crew have done an amazing job, re-assuring customers and getting the front end of their cars back to 100%.
A few years ago we used this location after an accident. We were so impressed with the service we received that when I ran into an issue (literally) in our parking garage, I went straight there. Instead of making me make an appointment (I was crying), Trevor came out, looked at the car and gave me 2 options. 1 made me cry harder and the other involved him buffing out some scratches, advising me on where to order the molding that had been ripped off and telling me to bring it by when I had it and they would install it free of charge. A couple of days later I went back and did just that. Everyone was super helpful and the mechanic (?) that attached the new molding even let 2 of my kids help bang it on. They are STILL talking about how they got to help fix the car. I would recommend this location based on the service alone, but their repairs have been pretty perfect, too. Thank you all so much!!