Recent flooding in Central Ontario caused damage to many homes, including ours. Flooring Direct North provided expert advice, suggesting a range of products and guidance that would serve our needs the best. The products, the preparation, the communication, and timing were executed so precisely and have to thank Jeannie for all her efforts. The installation team was lead by Fraidoon, who is just such a professional. The installation had many complex cuts around stairs etc. but the finished result is just beautiful thanks to Fraidoon's attention to detail and expert craftsmanship . Many thanks to all involved for your dedication to excellence.
May 2026
We had a wonderful experience thanks to the excellent customer service we received. From the very beginning, we were guided in choosing the best flooring for our needs, and that made the whole process so much easier. Even when things became a bit challenging, the follow-up and support were truly appreciated. A special thank you to Michelle for her help and sharing her knowledge with us.
March 2026
Really happy with our experience with Floors Direct North! From the moment I went into the store, Jeannie was extremely helpful, informative, and patient while I picked out the right flooring material for me. They guided us through the planning process and made everything feel easy and seamless. The installation team was great! and the finished floors look amazing in our apartment. Overall, excellent service and a very smooth experience from beginning to end. Highly recommend!
Recent flooding in Central Ontario caused damage to many homes, including ours. Flooring Direct North provided expert advice, suggesting a range of products and guidance that would serve our needs the best. The products, the preparation, the communication, and timing were executed so precisely and have to thank Jeannie for all her efforts. The installation team was lead by Fraidoon, who is just such a professional. The installation had many complex cuts around stairs etc. but the finished result is just beautiful thanks to Fraidoon's attention to detail and expert craftsmanship . Many thanks to all involved for your dedication to excellence.
We had a wonderful experience thanks to the excellent customer service we received. From the very beginning, we were guided in choosing the best flooring for our needs, and that made the whole process so much easier. Even when things became a bit challenging, the follow-up and support were truly appreciated.
A special thank you to Michelle for her help and sharing her knowledge with us.
Really happy with our experience with Floors Direct North! From the moment I went into the store, Jeannie was extremely helpful, informative, and patient while I picked out the right flooring material for me. They guided us through the planning process and made everything feel easy and seamless. The installation team was great! and the finished floors look amazing in our apartment. Overall, excellent service and a very smooth experience from beginning to end. Highly recommend!