Apple Upper Canada Mall

Dec 2023

My personal experience might differ from others, but for those who prefer researching before making in-store purchases, the Apple Store might disappoint. Even if you're well-informed and just need a quick pick-up, the requirement to consult with salespeople, who are usually busy with other customers in line, can be frustrating. Despite available staff, they often can't assist directly, leading to long waits and a rather chaotic experience.

Dec 2023

Always busy and you need to stay in the line for long time even when you have appointment, but in helping you to make a decision and if you need help with your device, they are always available to help you, most of the time I ask them for helping me with phone call, If it’s not necessary to go to the store.

Dec 2023

Apple Store Greed?I’d like to share this incident with everyone just to be wary, and always get a second opinion.I went to the Apple Store as my iPhone 14 Pro Max started having lots of issues with glitching, freezing, dictation, and a few other issues.The people at the Apple Store told me that it’s a logistics hardware problem and it would cost me $700 to fix as I did not have a protection plan.I was going to just buy the new 15 Apple Pro Max and give this phone to my child as a toy. I didn’t end up purchasing one because they didn’t have the colour I wanted in stock and I was going to wait a bit.When I got home, I remembered that I had my Apple laptop serviced...read full review