About Star Motors of Ottawa
Reviews for Star Motors of Ottawa
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Monday: ClosedTuesday: 7AM - 7PM
Wednesday: 7AM - 7PM
Thursday: 7AM - 7PM
Friday: 7AM - 6PM
Saturday: 8AM - 5PM
Sunday: Closed
Tips
offers repair services
Star Motors of Ottawa is highly praised for its exceptional service and knowledgeable staff. Customers appreciate the courteous, professional, and efficient assistance they receive, whether in sales or vehicle maintenance. The friendly atmosphere makes the car buying experience enjoyable, with staff going above and beyond to help clients find their dream luxury cars. The dealership is known for attentive service, honest advice, and staff who work to meet each customer's needs. Customers have praised representatives for their helpfulness, attention to detail, and willingness to find the right vehicle at the best price. Many feel that staff members, like Gordon Smith, and service advisors, such as Asheley Andrade and Benjamin Partington, truly care about their clients and make the experience smooth and trustworthy. Highly recommended by long-term clients, Star Motors of Ottawa provides a welcoming environment where customers feel confident in their vehicle choices and service.
Mansour and the entire team looked after every detail diligently and professionally. White glove and red carpet service all the way. This purchase felt like a celebration rather than a transaction.
Knowing also that Bruyere Hospital Foundation would be supported through this purchase enhanced the already amazing experience.
Thank you to the team at Star Motors Ottawa for making my car purchase such a smooth and genuinely positive experience. I had been searching for a vehicle for the past six months and visited several dealerships, but Star Motors truly stood out.
My first point of contact was Steve, the client care specialist, who was incredibly accommodating of my busy schedule. When I arrived, I was warmly welcomed by the receptionist, who kindly offered snacks to my young niece while I reviewed a low-mileage used vehicle. Despite the cold winter weather, the car was fully prepped and started ahead of time, making the test drive seamless and comfortable.
Mony, my sales representative,...read full review
What most people don’t realize until after they buy a car is how much the dealership’s service department matters. From phone wait times just to book an appointment, to the overall ease and convenience of service, it can make or break the ownership experience.
My experience at Star Motors, and especially working with Hayley Kilby, has consistently been outstanding. From how easy it is to schedule, to the day-of-service process and frequent updates throughout the day, everything is smooth and transparent. There are never any surprises, and Hayley delivers beyond expectations every single time. Truly an incredible service advisor. Huge shout out to Star Motors...read full review