Continental Flooring Inc.

Aug 2023

Buyer Beware! Amateur installation. They installed engineered hardwood in winter but failed to allow for reasonable wood expansion during more humid summer months. Rookie mistake. We now have a huge “pitcher” mound in the centre of the room that they have promised to fix but it’s now been more than a year. This happened despite our house having controlled humidity with household air conditioning. And despite their promises to fix it (lies); they stopped communicating six months ago so it’s unlikely we will see them again. We got screwed.

Dec 2022

Most disappointing experience. We had a contract to install hardwood throughout the first and second floor and to replace the staircase from "2nd floor to the basement." I had paid in installments and had 2K left to pay when the owner informed me that he had increased the price of the job by an additional 2K. This despite the fact that we had a fixed price contract and no changes had been made to the contract or agreed upon. On top of that, he refused to complete my stairs to the basement as was stipulated in our contract and stopped halfway down. My stairs are a u-shape and the ones to the basement were only completed to the corner of the U (half way down). The owner...read full review

Sep 2022

Do not believe the 5 star reviews as they were most likely bought. I had bought a new house with a certain developer, I won't mention any names due to arbitration but dealing with this contractor is a nightmare.This contractor always use some stop gap solution instead of actually replacing the poorly laid floor wood as they should have from the beginning. There is a 1/8 of an inch gap between this particular piece of floor wood in my living room and other floor wood pieces. You can clearly see it if you sit on my sofa.Their tech always make excuses after excuses, it's been more than three times that I have raised the issue to them. And it's been more than a year, close...read full review