Dec 2025
A shout out to Andy N. who has been so helpful with my recent car appt! Super friendly and ensured I had all the information that I required and keeps me apprised of the progress. Thanks Andy! - Kerry Lehmann
About Assured Automotive
Assured Automotive on Stafford Road in Ottawa offers expert collision and auto body repair for all vehicle types. They provide free estimates and stand behind their work with a lifetime guarantee. Customers praise the company's professional service and efficient work. Assured Automotive is considered a high-quality choice for auto body repair in Ottawa.
The business has set a new standard for excellence in customer service, quality of work, and overall experience. Customers are particularly impressed by the friendly and knowledgeable assistance received from the staff, including Ricky Machielsen, Cara, and Steve. The quick turnaround time for repairs, including hail damage, hood and trunk lid replacement, and painting, is also highly regarded.
The Assured Automotive team is described as talented and professional, going above and beyond to ensure customer satisfaction. Customers have had a quick, easy, and pleasant experience, with clean and new rental vehicles provided. Overall, Assured Automotive is highly recommended for its commitment to quality and excellent customer service.
Reviews
Nov 2025
I would like to express my sincere appreciation to Samantha and the entire team at Assured Automobile for their outstanding customer service. More than a year after my car’s trunk was repaired following an accident, I discovered an issue with the lock system. When I contacted Samantha, she was courteous, attentive, and immediately arranged for me to visit their body shop. The team there quickly diagnosed and fixed the problem within 30 minutes — all covered under their lifetime warranty. I was deeply impressed by their professionalism, efficiency, and commitment to customer satisfaction. Thank you, Samantha and Assured Automobile, for standing behind your work and… read full review
Nov 2025
Scott Talbot with Assured at Myers Volkswagen provided the most professional service. He was proactive in updates of scheduling and informative of the process. Scott is honest, as well as caring about customer needs and satisfaction.
When I picked up my 2015 VW Golf, I didn’t recognize it as it looked like a brand new vehicle. On top of being delighted with the quality of work, I was overwhelmed with gratitude as an extremely sentimental ring that I thought I lost was sitting in the cup holder. A big shout out to the Detailing
Crew for their thorough job and honesty.
Thank you Assured for an amazing experience!
Photos
Hours
Monday Closed
Tuesday 8AM - 5PM
Wednesday 8AM - 5PM
Thursday 8AM - 5PM
Friday 8AM - 5PM
Saturday Closed
Sunday Closed
Location
19 Stafford Rd, Ottawa, ON K2H 8V8
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