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Reviews for Goodwill Community Store
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I enjoy coming here to browse for books, and I do like the selection. However, one big issue I’ve noticed over the years is that the cashiers rarely greet customers. No “hi,” “hello,” or “how are you?” I’ve had multiple interactions where they don’t speak at all throughout the entire transaction.
I’m not expecting anyone to go out of their way or be overly cheerful, but basic customer service matters. Poor customer service is one of my biggest pet peeves, and it does affect the overall experience.
I wanna say a huge thanks to the boy who wore a pair of shining earrings. Cuz I was followed by a homeless nearby and I was trying to run far away from him so I entered the store asked staff any side door I could use. He helped me quite a lot. He is such an angel. After I left …. The homeless still followed me but I successfully managed it and back home safely. I still wanna sincerely say thank you to the kind and genuine male staff. He is my super hero tonight
The store is well organized, and the staff are friendly. They also have a great selection of clothing and home goods.
That being said... the prices for clothing items has become outrageous. I'm not sure that staff know you can now find brands like Levis, Zara etc at Winners, and I'm often finding items at Goodwill that cost more than NWT items in retail stores. I would really suggest researching clothing costs and price accordingly. A pair of second-hand jeans should not be more than 10$, and no clothing item in that store (that was donated for free) should be priced more than $50.