I had a hot stone massage at this location and it was amazing! The RMT was accommodating and was able to do the massage with me laying on my side which is most comfortable for me. I also added a scalp massage and that very relaxing as well! I definitely recommend them for any of your massage needs!
Mary Chang
Jan 2026
I visited for a classic facial as I received a gift card. Booking by phone was easy. I was a bit disappointed that gift cards cannot be used with the first time facial promotion ($99 instead of $119).
Staff were pleasant and the facilities were clean. The classic facial includes scalp, neck and shoulder massage, it does not include blackhead removal. Lili provided good and relaxing service.
Wafa El Maseeh
Jan 2026
I met the registered massage therapist Ru today for the first time visiting the hand & stone located in Markham. That 1st massage session was incredibly amazing 👏🩷🌷 I was impressed with her service and the technique on how she massaged my body all over moving from one part to another. Her outstanding knowledge is very much apprecited. Well done Ru and excellent work 👏 💐👏💐
Alma Arzate
Jan 2026
Claire did a fantastic job for my young daughter and me. Very relaxing. Our skins were glowing! Absolutely recommended!
Anaya Babbar
Dec 2025
The massages is amazing this was my third time back and it was amazing. Maggie did so good.
Neha Ali
Dec 2025
This place has some of the worst customer service I’ve ever experienced. Despite being loyal customers for over 4 years, the manager was rude, dismissive, and talked over us when we had to cancel due to a major snowstorm that made it impossible to leave our house. How was I supposed to cancel in advance if no one anticipated the weather? No understanding, no accommodation, just threats of no-show fees or charging us in full for a service we never received. Completely unprofessional. Do not recommend.
Aisha Ahmed
Dec 2025
This was my second and third massage with the same therapist, Sanie, and both sessions were excellent. I had a hot stone massage, and the technique felt very controlled, soothing, and effective. The therapist was professional and attentive, and I felt completely relaxed throughout the session. As a small thought, using protective gloves when handling the hot stones could add an extra layer of comfort and safety for the therapists, but overall it was a wonderful and therapeutic experience. I would happily recommend this therapist.
Moo Lee
Dec 2025
This was my second time getting a massage here. The massage therapist was very good and professional, and I was satisfied with the treatment. However, the front desk staff was quite rude and impatient, and the way they spoke made me feel uncomfortable. I hope the service at the front desk can be improved, as it affects the overall experience.
Ugeeta Babbar
Dec 2025
Great experience at this location of Hand and Stone. Maya has magic hands!
Ranju Oberoi
Very relaxing!
Victoria Znajewski
I had a hot stone massage at this location and it was amazing! The RMT was accommodating and was able to do the massage with me laying on my side which is most comfortable for me. I also added a scalp massage and that very relaxing as well! I definitely recommend them for any of your massage needs!
Mary Chang
I visited for a classic facial as I received a gift card. Booking by phone was easy. I was a bit disappointed that gift cards cannot be used with the first time facial promotion ($99 instead of $119).
Staff were pleasant and the facilities were clean. The classic facial includes scalp, neck and shoulder massage, it does not include blackhead removal. Lili provided good and relaxing service.
Wafa El Maseeh
I met the registered massage therapist Ru today for the first time visiting the hand & stone located in Markham. That 1st massage session was incredibly amazing 👏🩷🌷
I was impressed with her service and the technique on how she massaged my body all over moving from one part to another. Her outstanding knowledge is very much apprecited. Well done Ru and excellent work 👏 💐👏💐
Alma Arzate
Claire did a fantastic job for my young daughter and me. Very relaxing. Our skins were glowing! Absolutely recommended!
Anaya Babbar
The massages is amazing this was my third time back and it was amazing. Maggie did so good.
Neha Ali
This place has some of the worst customer service I’ve ever experienced. Despite being loyal customers for over 4 years, the manager was rude, dismissive, and talked over us when we had to cancel due to a major snowstorm that made it impossible to leave our house. How was I supposed to cancel in advance if no one anticipated the weather? No understanding, no accommodation, just threats of no-show fees or charging us in full for a service we never received. Completely unprofessional. Do not recommend.
Aisha Ahmed
This was my second and third massage with the same therapist, Sanie, and both sessions were excellent. I had a hot stone massage, and the technique felt very controlled, soothing, and effective. The therapist was professional and attentive, and I felt completely relaxed throughout the session. As a small thought, using protective gloves when handling the hot stones could add an extra layer of comfort and safety for the therapists, but overall it was a wonderful and therapeutic experience. I would happily recommend this therapist.
Moo Lee
This was my second time getting a massage here.
The massage therapist was very good and professional, and I was satisfied with the treatment.
However, the front desk staff was quite rude and impatient, and the way they spoke made me feel uncomfortable.
I hope the service at the front desk can be improved, as it affects the overall experience.
Ugeeta Babbar
Great experience at this location of Hand and Stone. Maya has magic hands!