About Vogue Optical
Vogue Optical offers excellent customer service with a helpful and patient staff that assists clients in selecting frames and ensures a smooth experience. They provide quick turnaround times and accommodating service when picking up glasses. The staff is kind and willing to go the extra mile, often offering free repairs and extras. Customers appreciate the affordable prices, especially for those on government assistance, and have successfully purchased items like transition lenses at competitive rates. The team, including the optician Mr. Robert McKenzie and Cindy, is praised for their professionalism, kindness, and dedication. Whether handling emergency repairs or processing paperwork, the staff consistently delivers a positive experience for all clients.
I highly recommend requesting Adam here for your visual needs! He is so professional and knowledgeable and I felt so at ease with his services. He informed me of what would be best suited for what I need, and I can’t thank him enough!
My Daughter's glasses broke today and she needed new ones. We came to Masonville to go to lenscrafters but they got rid of their lab and can no longer offer onsite/quick turnaround.
This led us to check out Vogue Optical, just around the corner. Adam went above and beyond to help us. He was kind, funny and understanding. He gave us such great service that this will be our go to place for Eyewear. Thanks Adam for everything!
This will be my first stop for future pairs of glasses. I was helped by Rodit, who was friendly and helpful without being pushy. I told him what I needed, and he went out of his way to make it happen. An on-site lab goes a long way, and not every optician in the mall has one. Direct billing is also super convenient. Literally zero complaints.