This morning, early, I had to take my car in for an oil change. I had said I would wait there for it. I couldn't leave Jerry alone at home, so I brought him with me. While waiting, Jerry suggested we 'WALKING' over to a diner about 1/4 miles +/- away. I firmly said no. The owner of RICKY RACHETS HERE IN LONDON, AN AUTO REPAIR SHOP, overheard us and suggested getting a driver to drive us to the diner. Great! While in the diner, the serviceman for RICKY RACHETS came to our table with the machine, bill, and the keys to my car. The car was done, and to save us from getting into and out of the service vehicle, RICKY RACHETS thought it better for them to come to us. They parked my car right out in front of the diner and ready for us to just drive home.
Now, that is service! The olf kind! A thoughtful, kind man, RICKY RACHET IS! THANK YOU AND GOD BLESS!
Gail Adams
About Ricky Ratchets Auto Repair
Ricky Ratchets Auto Repair in London is a business known for its exceptional service and friendly staff. The team has been praised for their professionalism and willingness to go the extra mile. Customers have appreciated their kindness, whether it's offering a ride to a nearby diner or providing seamless car purchasing experiences. Ricky Ratchets has been highly recommended for their excellent service and straightforward approach. The business has been described as thoughtful and kind, making it a pleasant experience for all who visit. Ricky and his team are honest and professional. They were super friendly and helpful and even followed up with customers the following week to ensure their needs had been met. They exceeded expectations and customers will be sure to go back.
Reviews
Loved the personal touch. Car was returned to me at my house. Certainly didn’t expect that kind of service.
Five stars honestly doesn’t feel like enough for Rick and Rickey Ratches.
I brought my ’65 Olds to Rick when I honestly thought I might not get her back on the road. I’ve owned this car for 30 years, and it means a lot to me and oh the stories she could tell.
Rick fixed the car and also redid some work from a previous mechanic. The difference was incredible. His work is clean, thorough and done with real knowledge, pride and integrity.
Rick brought the Cutlass back to life, and I couldn’t be happier to be back on the road again. It’s a pretty great feeling to have her running right again. Thanks, Rick — I’m so happy and blessed to have found you and your… read full review
Photos
Hours
Monday 8AM - 6:30PM
Tuesday 8AM - 6:30PM
Wednesday 8AM - 6:30PM
Thursday 8AM - 6:30PM
Friday 8AM - 6:30PM
Saturday Closed
Sunday Closed
Good to know
- paid wi-fi
Location
140 Clarke Road, London, ON N5W 5E1
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