About Discount Drain
Reviews for Discount Drain
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Discount Drain is a professional plumbing company that provides reliable and efficient drain cleaning services. They offer free diagnosis appointments and are known for their friendly and knowledgeable technicians. Customers appreciate their timely service, clear communication about the problem and solution, and commitment to resolving issues thoroughly. Discount Drain is praised for their transparent pricing, meticulous work, and dedication to customer satisfaction, even when multiple visits are needed. The company is highly recommended for its professionalism, expertise, and commitment to resolving drain problems effectively. Recent reviews highlight their immediate response to sewer backups and backed-up lines, with technicians like Craig and Ted showing professionalism and friendliness. Craig used a camera to identify problems in the sewer line quickly and offered prompt solutions, while Ted and his crew helped with fixing issues permanently by running a New Liner. Customers appreciate their fast, friendly service, especially when dealing with young children, and describe the work as fabulous. One customer was particularly impressed with Jake, who came out on a Sunday to provide same-day service, proving that good customer care still exists. Overall, clients feel the technicians truly care about solving plumbing issues efficiently and professionally.
I was so impressed with the service I received from Jake. Not only did he come out to see me on the same day I called, but he was happy to do so... and this was on a Sunday! I thought good customer service didn't exist anymore but Discount Drain proved me wrong. I would highly recommend them as a very professional company who gives great service! Jenny Calnan
We had a sinkhole appear on our property without warning, which was extremely stressful as homeowners. Discount Drain was recommended to me.
Ted came out promptly, assessed the issue professionally, explained everything clearly, and scheduled us in very quickly. From the first visit, the team made a stressful situation feel manageable and comfortable.
The crew was knowledgeable, professional, friendly, and genuinely great to deal with. You could tell they knew what they were doing, and the quality of work was excellent. Everything was handled properly, communication was great throughout the process, and they left everything taken care of.
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Had a drain blocked by a large tree root, and the technician came and ground it out - removing the debris. What a relief it was to having an operating drain again! Very polite, responsive, and easy to deal with. Would highly recommend!