Bugstop Automotive is a highly recommended automotive repair shop that specializes in German vehicles. Customers praise the exceptional service, clear communication, and extensive knowledge of the staff. The business is praised for its honesty, transparency, and fair pricing. Whether it's a routine service or a complex issue, Bugstop Automotive consistently delivers satisfactory results, often exceeding customer expectations. Customers appreciate the shop's willingness to work on a variety of makes and models, even when it's outside their primary focus. With a commitment to quality workmanship and customer satisfaction, Bugstop Automotive has earned the trust and loyalty of its clients, who enthusiastically recommend the shop to other vehicle owners. Customers highlight the expertise of the staff, especially the owner Bryan, in handling repairs on Volkswagen models like the GTI, and the fair prices compared to dealerships.
First time customer, definitely going back as required. Heater had stopped working well, they provided me with an 'quick' and 'full fix' option - if quick didn't work we'd move on to full. 'Quick' worked and I was provided a quote on the full fix should things change. I really appreciated that when the issue was being explained he presented the details in a manner I understood and could make an informed decision on moving forward.
I’ve been dealing with Brian and now Brandon for close to 22 years. Alway tell me what needs to be done and what can wait. The VWs that I’ve owned since 2000 have a total of 1.8 million km… yes I am a road warrior. Great guys and great service
I have been a long time customer for bugstop and have serviced our 3 vehicles regularly. I never had to take my vehicle back to fix again. It’s done perfectly and properly every time. Bryan and Brendan are very honest and upfront always and they do a great work all the time. I have recommended them to a whole bunch of my coworkers at the University.
614 First Street, London, ON N5V 2A2
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