“Update: Debbie finally got in touch with me and apologized for the lost suit. She acknowledged that somewhere in the chain of possession the suit had been lost and they would compensate me for the loss. Thank you Debbie for being an honest business and for an honest solution.
Lost Dry Cleaning Item & Claim Processing Delay (May 2025 Drop-Off) I am writing to document the ongoing issue regarding a linen suit dropped off at the Bobcaygeon variety store location for Lindsay Dry Cleaners in May 2025. The item has been confirmed as lost following my initial inquiry at the end of August. Since my first direct contact on September 3, 2025, I have experienced significant delays and a lack of consistent communication from management, specifically Debbie. Despite verbal assurances on September 12th that a claim form would be sent, it took until October 8, 2025, for me to receive and submit the required documentation. It is now November 1, 2025, and I have received no follow-up or acknowledgment regarding the submitted claim. Repeated attempts to contact Debbie have been unsuccessful, and discrepancies in call handling suggest I am being actively avoided. I require an immediate acknowledgment of my claim form and a clear timeline for its resolution. This level of service is deeply unsatisfactory.“
Dry Cleaners
“Update: Debbie finally got in touch with me and apologized for the lost suit. She acknowledged that somewhere in the chain of possession the suit had been lost and they would compensate me for the loss. Thank you Debbie for being an honest business and for an honest solution.
Lost Dry Cleaning Item & Claim Processing Delay (May 2025 Drop-Off)
I am writing to document the ongoing issue regarding a linen suit dropped off at the Bobcaygeon variety store location for Lindsay Dry Cleaners in May 2025.
The item has been confirmed as lost following my initial inquiry at the end of August. Since my first direct contact on September 3, 2025, I have experienced significant delays and a lack of consistent communication from management, specifically Debbie.
Despite verbal assurances on September 12th that a claim form would be sent, it took until October 8, 2025, for me to receive and submit the required documentation. It is now November 1, 2025, and I have received no follow-up or acknowledgment regarding the submitted claim. Repeated attempts to contact Debbie have been unsuccessful, and discrepancies in call handling suggest I am being actively avoided.
I require an immediate acknowledgment of my claim form and a clear timeline for its resolution. This level of service is deeply unsatisfactory.“