About Value Village
Value Village is a global thrift retailer that offers gently used clothing, accessories, and household goods at varying prices. While some customers appreciate the selection, particularly of used books, others express concerns about the pricing, noting that items are donated. The store includes a convenient donation bin for gently used items, encouraging community contributions and supporting local organizations. Customers also benefit from discounts when donating books. The management, particularly one manager, has been praised for their exceptional customer service, showing care and empathy in resolving complaints. Overall, Value Village aims to provide a positive shopping experience while promoting sustainability and community support through its Rethink Reuse® business model.
This Value Village location always has a great selection. What I like best, though, is their drive thru donation system! The staff are friendly and helpful, and the store is clean and well maintained.
Is great location...needs to watch prices...find often over priced including item from dollar store with original tag of 1.25 priced at 4.99... loathing as well have found priced comparable to original prices...
Prices here are getting ridiculous. I see many items priced above new retail. $6 for a used master craft screwdriver (it came in a set of 80 for $25), $10 for broken kids toys, $30for a Bluetooth speaker that retails for $20. Done with this store, if I want to pay prices like that, I’ll buy new.
As annoyed as I am, I will remark that the store is very clean, well organized, and the staff are friendly and attentive. Otherwise it would be a 1 star from me.