Nov 2025
I was pleasantly surprised at the thorough exam and quality of service here. The team are knowledgeable, honest and friendly. There are a fabulous selection of frames and great support in choosing whats best for you..Superb value too!
About New Optical Palace
New Optical Palace offers exceptional service and compassionate staff. Customers appreciate the remarkable attention to detail and the friendly, fast service provided by the team. They take the time to understand each individual and ensure everything is correct, making clients feel valued. With great prices and a commitment to helping customers within their budget, this business stands out as a trusted choice for glasses and eye care. The staff is very helpful and caring, with Dhaval being kind and professional, patiently spending time and answering all queries. Customers have had a very good experience, with on-time delivery and a great variety of brands and multiple options.
Reviews
Jan 2023
The group of people that work here is amazing. Very pleasant to deal with. Gave recommendations to glasses that would suit my son, described everything in detail. Price is not bad for a strong prescription. Thank you so much for a job well done.
Sep 2021
I received excellent customer service recently. I would most assuredly recommend New Potica
Photos
Hours
Monday 9:30AM - 7PM
Tuesday 9:30AM - 7PM
Wednesday 9:30AM - 7PM
Thursday 9:30AM - 8PM
Friday 9:30AM - 8PM
Saturday 9:30AM - 6PM
Sunday 11AM - 5PM
Good to know
- wheelchair accessible
- accepts debit cards
- private lot parking
- bike parking
Location
1005 Ottawa Street North, Kitchener, ON N2A 1H2
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