Sep 2026
First general was sent to us by our insurance company
They did everything they promised and always answered our calls
They were Very transparent and easy to deal with
About First General Waterloo Region - Property Damage Restoration
First General Waterloo Region provides top-notch property damage restoration services, offering 24/7 emergency support for flood, fire, odour, environmental, mould, and asbestos-related issues. Their team of trained professionals ensures a prompt and thorough response, securing properties by boarding up and covering openings, and handling cleaning and deodorization of contents. With a focus on quality service, their staff is professional, pleasant, and quick to respond, making the restoration process as smooth as possible. From initial assessment to final cleanup, First General Waterloo Region delivers exceptional service, earning them high praise from satisfied clients.
Reviews
Sep 2026
I had a great experience with First General. The team was very professional, responsive, and easy to deal with. They handled everything efficiently and kept me updated throughout the process. The quality of work was excellent, and I really appreciated their attention to detail. I would definitely recommend them to anyone looking for reliable and trustworthy service.
Sep 2026
I had a wonderful experience with First General after water damage affected my basement. From the very beginning, the team was professional, responsive, and reassuring during a stressful time.
A special thank you to Ahmed, who went above and beyond to ensure everything was handled efficiently and with great care. He kept me informed throughout the process, answered all my questions, and made sure the restoration work was completed to a high standard.
The crew was punctual, respectful, and thorough, and they left the area clean once the work was finished. Thanks to their expertise and dedication, my basement was restored quickly and looks fantastic.
I highly recommend… read full review
Photos
Hours
Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours
Location
227 Riverbend Drive, Kitchener, ON N2B 2E8
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