We have been using our new VW Atlas Excecline for more than 3 months and all that my family could say is that we are very happy with our decision in choosing this brand and model from the different 7-seater SUVs available in the market. We travelled to Montreal in August and to Quebec last September and it was a fantastic relaxing trip because of its generous legroom, very smooth running trip listening to wonderful music coming from its 12 Fender speakers. Can’t believe we didn’t get tired for 9-10 hours trip travelling with our new Atlas Execline.
But above all, it was the sales and customer service provided to us by Chelsea Bok who from the start never get tired of helping us with our purchase. She was a fantastic sales person who still gets connected with you until now, following up how we’re doing with our new Atlas making sure that we are happy with our purchase. More than 3 months and she never gets tired answering our emails and phone calls on some concerns and questions. We highly recommend dealing with Crosby Volkswagen on people who are interested in buying a new car and look for Chelsea Bok, you will be well taken cared of.
About Crosby Volkswagen
Crosby Volkswagen is a family-owned dealership with over 50 years of experience, focusing on exceptional customer service centered on simplicity and transparency. Customers often mention the friendly and professional service, feeling treated like old friends. Whether for vehicle purchases or service appointments, the team is committed to ensuring customer satisfaction. Many appreciate the timely service and the provision of rental cars at no cost while their vehicles are being serviced. The sales team is praised for being respectful and answering all questions thoroughly, creating a low-pressure sales environment that makes the car-buying experience enjoyable and laid-back. Recent customers have shared positive experiences, highlighting the luxury of models like the Taos and GTI, as well as the team's attentiveness to individual needs, such as accommodating pets. Overall, Crosby Volkswagen is recognized for its dedication to customer care and building strong relationships with its clients.
Reviews
Thank you Chelsea and Liz from Corsby Volkswagen.
Both Chelsea Bok (Product specialist ) and Liz McDonald (Finance Specialist ) they made the entire process from start to finish very smooth. Both were very clear and transparent with their communication and information that was shared regarding our purchase. Thank you for making it an enjoyable experience and we look forward to connecting with both of you on any of our future vehicle purchases!
We loved our Volkswagen Tiguan 2021!
We would definitely recommend both of them and Crosby auto to anyone.
Just purchased a 2020 Tiguan from Crosby, my experience was fantastic. Worked with Chelsey, who was incredibly helpful and took a lot of time with myself and my parents to find me the perfect car. 10/10! Would highly recommend.
Photos
Hours
Monday 7:30AM - 8PM
Tuesday 7:30AM - 8PM
Wednesday 7:30AM - 8PM
Thursday 7:30AM - 8PM
Friday 7:30AM - 6PM
Saturday 9AM - 5PM
Sunday Closed
Good to know
- has repair services
Location
632 Victoria Street North, Kitchener, ON N2H 5G1
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