Probably the most professional shop I've dealt with. Front office staff are knowledgeable and proficient over the phone and on site. My vehicle was having an issue and throwing codes and I had done some testing but needed help. They took my info and the appointment was made. I received a reminder the day before it was due to confirm my arrival and I dropped off the vehicle 1st a.m.
The very next day I get an email and a text with the result of the diagnosis. The Tech had covered my concerns AND had found the issue of my concern and fixed it, as correcting some other issues.
I was issued a copy of the vehicle Condition Report and a report of 3 other items that have service required , with pictures!! Items that OK were listed and a list of service suggested was supplied also.
The format of invoice I received was IMPRESSIVE!All my vehicles info. Sectioned by "Concern", "Inspection" "Service" "Deferred" with the billing clearly stated at the end.
To say I was impressed would be an understatement!!!
Thanks to all the staff at Automotive Edge.
( I do most of my own vehicles maintenance and repairs. Motors changed out to doing headliners and
complete brakes jobs etc,etc. .....so I know a few things about vehicles. I would recommend this shop!
About Automotive Edge
Automotive Edge is a family-owned auto repair shop located in Kitchener, serving drivers since 2004. Known for their quality and convenience, they handle a wide range of services for all makes and models, including oil changes, brake repairs, and transmission rebuilds. Each service includes a thorough 40-point inspection to ensure vehicles are safe and reliable.
Customers appreciate the individualized service and clear communication from the staff, who explain vehicle needs and provide detailed reports before any major repairs are approved. Loyal customers value the shop's honesty and reliability, noting that Automotive Edge does not upsell unnecessary services. The online booking feature adds convenience, and many have found that their vehicles are returned promptly, often with competitive pricing.
Reviews highlight the team's efficiency in diagnosing issues and their ability to get vehicles back in operation quickly. Customers have praised the staff, particularly Krystle and Tyler, for their thorough explanations and willingness to accommodate. The owner, Matt, has also been commended for going above and beyond to assist customers, even when they may not become repeat clients. Overall, Automotive Edge has built a reputation as a trustworthy garage, with many customers recommending it for their auto repair needs.
Reviews
Same day fast friendly service. Yes, I recommend Automotive Edge!
Always will fit you in when they can. Honest and will not try to sell you what you don’t need. Fast, friendly service. They have been my automotive technicians for 15 years. Wouldn’t consider going anywhere else.
Photos
Hours
Monday 8AM - 5:30PM
Tuesday 8AM - 5:30PM
Wednesday 8AM - 5:30PM
Thursday 8AM - 5:30PM
Friday 8AM - 5:30PM
Saturday Closed
Sunday Closed
Location
1502 Victoria Street North, Kitchener, ON N2B 3E2
Similar Pros in Kitchener
For local businesses
Is this your business?
Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.