About Narellan Pools Canada
Reviews for Narellan Pools Canada
Write a reviewHours
Monday: 8AM - 4PM
Tuesday: 8AM - 4PM
Wednesday: 8AM - 4PM
Thursday: 8AM - 4PM
Friday: 8AM - 4PM
Saturday: ClosedSunday: Closed
Narellan Pools Canada is a highly regarded pool brand known for its exceptional customer service and quality products. With over 45 years of experience, Narellan Pools specializes in manufacturing fibreglass swimming pools that are designed to endure various climate conditions and soil types around the world. The company's commitment to innovation and superior craftsmanship is evident in every installation. Customers consistently praise the team at Narellan Pools Canada, highlighting their dedication and responsiveness throughout the entire process. Reviews mention the personalized approach taken by staff members, particularly in understanding each family's specific pool needs. Even during challenges posed by the Covid pandemic, the team maintained clear communication and worked diligently to keep projects on track. Clients express their satisfaction with the quality of their pools and the professionalism displayed by the entire team, including members who assist with installation and customer support. Regular updates and timely responses to questions contribute to a seamless experience for homeowners. Many customers report feeling supported and informed from the initial consultation to the final installation, appreciating the thoroughness and attention to detail. Overall, Narellan Pools Canada is celebrated for its reliable service and high-quality fibreglass pools, making it a trusted choice for anyone looking to enhance their outdoor space with a beautiful swimming pool.
I told Jake that they need to change their name from Narellan to NAH - ALL - IN...cause this is their philosophy and dedication to complete customer service... Jake and his team are ALL IN!!!From the first time that Jake came out to assess our yard for a pool, to understand the pool needs specifically of our family, and to provide us with his insightful recommendations, the Narellan experience has been outstanding. Now layer in the outside pressures and issues caused by the recent Covid pandemic, with a few unexpected delays and last minute changes...and Jake and his team have been there effectively communicating and working through these to keep the project not too far behind schedule. Very happy with the layout design and quality of their fibreglass pool! I have already recommended many colleagues and friends to consider buying a fibreglass pool from only NARELLAN Pools.Service: Inground pool installation
I am beyond the moon thrilled with my pool! Jake and his team were amazing to deal with every step of the way. Sure, Covid threw a monkey wrench into timing, but what didn't it affect? I heard from them at regular intervals keeping me up to date with any type of delays or progress that was being made. Once they had my pool they were patient with me, as my landscape company prepped my property for the pool, as well. Anytime I had a question, it was answered in a timely manner by any one of the team. Being so new to having a pool, Mitch and Jake both were amazing with answering my questions and setting me up to get it running. With only getting a couple of opportunities to use it this season, my family can't wait to get it up and running next year! Thank you so much Jake and gang for everything!!Services: Inground pool installation
Niagara Hamilton Narellan Pools installed our pool last October, in the middle of Covid... we could not be happier with the install & their entire team...install & service offered through-out by Jake, Tim, Mitch and their entire team plus the Office, Vicky and Cora who totally get customer service and the importance of communicating and getting back with timely answers.Coordination with limited supplies seemed to go very well in the face of Covid Adversity. If there was an issue they were upfront and found solution throughout this project. From the first shovel in the ground, to pool equipment intstalled & matched perfectly, to the last landscaping stone put in place...could not be more pleased. Thank you Niagara Hamilton Narellan!We apologize as we didn't concentrate on picture taking this past summer as our posted pictures do not do the final product justice.Services: Swimming pool water feature maintenance