Reviews for Narellan Pools Canada

Dec 2022

I told Jake that they need to change their name from Narellan to NAH - ALL - IN...cause this is their philosophy and dedication to complete customer service... Jake and his team are ALL IN!!!From the first time that Jake came out to assess our yard for a pool, to understand the pool needs specifically of our family, and to provide us with his insightful recommendations, the Narellan experience has been outstanding. Now layer in the outside pressures and issues caused by the recent Covid pandemic, with a few unexpected delays and last minute changes...and Jake and his team have been there effectively communicating and working through these to keep the project not too far...read full review
Nov 2022

I am beyond the moon thrilled with my pool! Jake and his team were amazing to deal with every step of the way. Sure, Covid threw a monkey wrench into timing, but what didn't it affect? I heard from them at regular intervals keeping me up to date with any type of delays or progress that was being made. Once they had my pool they were patient with me, as my landscape company prepped my property for the pool, as well. Anytime I had a question, it was answered in a timely manner by any one of the team. Being so new to having a pool, Mitch and Jake both were amazing with answering my questions and setting me up to get it running. With only getting a couple of opportunities...read full review
Nov 2022

Niagara Hamilton Narellan Pools installed our pool last October, in the middle of Covid... we could not be happier with the install & their entire team...install & service offered through-out by Jake, Tim, Mitch and their entire team plus the Office, Vicky and Cora who totally get customer service and the importance of communicating and getting back with timely answers.Coordination with limited supplies seemed to go very well in the face of Covid Adversity. If there was an issue they were upfront and found solution throughout this project. From the first shovel in the ground, to pool equipment intstalled & matched perfectly, to the last landscaping stone put in place...could...read full review

From Narellan Pools Canada

Narellan Pools is an iconic pool brand and global company. With over 45 years of innovation, engineered science and technology to create the world’s best fibreglass swimming pool that can withstand all climate conditions and soil types in any location – worldwide. The Narellan Pools brand is installed all over the world because of its expertise in manufacturing and construction, superior quality and approach to innovation. Our global presence includes Australia, North America, New Zealand, The South Pacific and The Middle East.