About Midas
Midas in Kingston, ON, is known for its reliable auto repair services, including brakes, oil changes, and tire maintenance. Customers often praise the professionalism, knowledge, and courtesy of the staff. The team is attentive to details, as shown when they quickly swapped summer to winter tires, bagged the summer tires, and even washed the car. Vehicles are ready on time with no issues. The staff at the front desk is friendly and provides excellent customer service, often fixing minor problems like oil level adjustments immediately without waiting. They also pay attention to small details, such as helping customers find their parked cars, which are sometimes located in less obvious spots, like a slightly elevated parking area in the A&W lot. Overall, the team’s dedication to thorough inspections and customer care makes Midas Kingston a trusted choice for automotive needs, fostering loyalty among customers who appreciate their efforts and professionalism.
Brought our car in for an alignment before heading back to Toronto; the guys found a minor issue with the ball joint that will need to be fixed at our home mechanic, and didn’t end up charging for the alignment. Lovely guys and a pleasure to work with, highly recommended!
In an extreme heatwave, including widespread smoke from northern Ontario forest fires, my AC stopped working while on a short visit Kingston! As a severe asthmatic I am extremely grateful for their emergency service the very next morning!
I recently posred an unfavourable review of midas on princess. I have retracted that post. I realize that the auto service business like any service business is not perfect. I must say the team at midas kingston forthright and honest. Committed to the customer and deliver an overall great customer experience during a usually stressfull time. Thank you Jesse and the whole team! Looking forward to seeing you again but not too soon...lol