About Hermans Auto
Hermans Auto is a highly recommended auto repair shop known for its excellent service and honest approach. Customers praise the friendly employees who are quick to resolve issues, like fixing windscreen wipers in the rain at no extra charge. The shop is transparent about costs and ensures customers feel treated fairly. With a reputation for trustworthiness, Hermans Auto has become a go-to place for locals. One customer mentioned how the shop made room for them despite being busy, providing a fair price for a tire repair. Another customer shared their gratitude for the honesty shown when a major repair was done at a much lower cost than expected. While they can get busy, the quality of work makes the wait worthwhile for general repairs and maintenance, as seen in reviews highlighting timely completion and reasonable pricing.
I forgot to write this review when I took my car in some time ago now but wanted to make sure I contribute to let people know that this place is excellent! Highly recommended. I initially discovered them through the Kingston community Facebook group where many people had recommended them, so they are highly valued in our community as well.
Real gem of a shop.
I arrived by chance 1 hr before closing and the person working the cash helped me change a stuck ball hitch. Great service helping a traveller in need in a pinch.
Happy I found this shop.
So so so thankful I called them. My tire had a leak and I called a few of the big chains, all of them were booked for the next week and a bit. I called Herman's assuming the same thing, but despite it being late afternoon and them clearly having a lot of other vehicles to work on, they made room for me and did the repair.
The fellow at the front was helpful and pleasant to deal with and the price was more than fair (actually less than I was anticipating given my last-minute drop off.)
I'm glad I chose local and will absolutely be using this shop moving forward!