About Kingston Toyota
Kingston Toyota, now part of the Jimmy Lapointe Auto Group since December 2020, is dedicated to providing a hometown car buying experience. The dealership offers a range of new and pre-owned Toyota vehicles, along with a selection of other pre-owned options. Their service department is open six days a week for maintenance and repairs. Customers have expressed satisfaction with their experiences at Kingston Toyota, highlighting the friendly and knowledgeable staff. One customer noted how the team, including Jim Kerman, was customer-oriented and knowledgeable, making the car buying process enjoyable. Another customer appreciated the exceptional service provided by the manager, Josh, who went out of his way to assist after hours. They praised representative Alicia for her helpfulness and the personalized attention they received throughout the process. Overall, Kingston Toyota aims to deliver a five-star experience, treating every customer like family and ensuring their needs are met.
I bought a used SUV Rev4 from Jim and wonderful man who works at the Kingston office. Spoke to him on a Monday morning first thing 9am....got on the phone with my bank after hanging up. By the time I was sitting in the office with the banking agent the vehicle was in thr first stage of being sold to someone on-site. Thanks to the banking agent voicing I was approved for the loan and all the efforts of Jim on-site talking to the management I managed to get the SUV we were wanting. Although, I didn't get the amount I wanted for our trade in (who does) we were happy for all Jim's help in getting our amazing hybrid I was hunting for during my vacation. They even did a quick...read full review
I purchased a new RAV4 from Kingston Toyota and I highly recommend Jim Kelman who was our salesperson. He is a true professional and has customer satisfaction as his priority. This is our second purchase from him and he is the reason we came back.
Outstanding experience from start to finish!
I had an excellent experience with this Toyota dealership. The entire process was fast, smooth, and genuinely stress-free. A special thank you to Jennifer, my sales advisor — she was absolutely amazing. Jennifer was knowledgeable, patient, and incredibly supportive at every step. She took the time to explain everything clearly, answered all my questions, and made sure I felt confident and comfortable throughout the process.
This branch is truly outstanding. Everything was handled quickly and efficiently, and you really feel that they go out of their way to help you become a car owner. From professionalism to...read full review