The Fireplace King is a highly recommended local business known for its professional knowledge and exceptional service. Customers have praised the engaging and knowledgeable staff, particularly noting the expertise of Tom and Wayne in the sales process. The installation teams, including Joe and Scott, have been commended for their efficient work and attention to detail. Many reviews highlight a smooth experience from purchase to installation, with customers appreciating the quality of products, such as the Pacific Energy freestanding woodstove. Clients have reported impressive performance and satisfaction with their purchases, citing clear glass and effective heating after years of experience with other brands. Overall, The Fireplace King stands out for its fair pricing and outstanding customer service, making it a trusted choice for woodstoves and heating solutions.
Great experience from beginning to end. Tom, whom i met in the show room, attended on site several times prior to recommending appropriate fireplace choices and meticulously measured and remeasured to ensure an optimal outcome. Patient, informed and friendly he was a pleasure to deal with. The crew, Joe and Jesse, who installed the fireplace unit, which was a challenging installation, were superb craftsmen who demonstrated a deep devotion to their craft and did a wonderful job!
We couldn’t be more pleased with the fireplace and the service. The electric fireplace they recommended and installed is beautiful, versatile, and just the right size. Perfect!
The folks at Fireplace King have been amazing. We needed to replace a (very) old wood stove at our cottage, but more importantly we needed to get the chimney and pipe up to code. It was a once-in-50- year upgrade! When I, due to my own poor judgement, chose a stove that was too big, the team came and immediately replaced it with a smaller stove that would best fit my little cottage. More importantly they were understanding and accommodating. When one of my renters removed some of the interior bricks, they came right away to replace them. I am blown away by the service and kindness. We now have a lovely new stove, a brand new (safe) chimney and are enjoying the cozy warmth… read full review
14 Howland Drive Suite 1, Huntsville, ON P1H 2P9
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