About The Fireplace King
The Fireplace King is a highly recommended local business known for its professional knowledge and exceptional service. Customers have praised the engaging and knowledgeable staff, particularly noting the expertise of Tom and Wayne in the sales process. The installation teams, including Joe and Scott, have been commended for their efficient work and attention to detail. Many reviews highlight a smooth experience from purchase to installation, with customers appreciating the quality of products, such as the Pacific Energy freestanding woodstove. Clients have reported impressive performance and satisfaction with their purchases, citing clear glass and effective heating after years of experience with other brands. Overall, The Fireplace King stands out for its fair pricing and outstanding customer service, making it a trusted choice for woodstoves and heating solutions.
Great experience from beginning to end. Tom, whom i met in the show room, attended on site several times prior to recommending appropriate fireplace choices and meticulously measured and remeasured to ensure an optimal outcome. Patient, informed and friendly he was a pleasure to deal with. The crew, Joe and Jesse, who installed the fireplace unit, which was a challenging installation, were superb craftsmen who demonstrated a deep devotion to their craft and did a wonderful job!
We couldn’t be more pleased with the fireplace and the service. The electric fireplace they recommended and installed is beautiful, versatile, and just the right size. Perfect!
I really wish this was going to be a good review, I gave the company every opportunity. I will be as unbiased as possible, Starting in July I inquired with multiple companies for a heat pump through research I liked the Heat pump from Gary at Fireplace king. Fireplace king came to my house inspected everything and gave me a quote with assurances that firstly it will be about a three week process and even though its a pain in the butt, the rebate will come through and we can start the installation process. Unfortunately for me the process concluded on Tuesday sept 16 a full 2 months instead of three weeks with fireplace king telling me their heat pump on offer was not...read full review