My kid is accident prone and goes to McMaster. She put her less than a year old Mac Book in her backpack with her water bottle and the water bottle opened up. This flooded her backpack and Mac Book. Great. The Mac Book didn't power up, no lights, no beeps, just dead. We rushed it to Apple but they wanted way too much and wouldn't repair it (they'd replace it with a refurbished used unit). We went to PC Repair (turns out it is across from McMaster) and Mikey the owner took a look at it and said, the motherboard is fried, he can swap it out, keep the storage, hopefully the keyboard wasn't damaged... read full review
January 2025
I am updating my previous review as the fault really lay with Apple rather than PC Repair. I was getting “out of memory” messages which meant my laptop was useless. Mikey figured out what was going on and provided me with tons of extra memory at a reasonable price, though as the chip is not available here and is difficult to put in it took time. Mikey has great engineering skills! I am very disappointed and fed up with Apple for taking advantage of loyal customers in this way. Getting a new chip and putting it in proved to be very challenging but Mikey managed to do it. He now has a partner to deal with customer relations who is very knowledgeable and good at explaining technical... read full review
April 2024
Quick service and kind owner, but when my MacBook was returned with the right side of the mousepad was put back in so tightly it no longer could be pressed. I went in for a new battery and after a few months my computer dies just as quickly as it used to. I also bought a new MacBook charger that broke essentially once I opened it, the wire covering was coming off and the wires were exposed.Overall, I would probably recommend an Apple store instead.
Water and Mac Book. They don't mix.
My kid is accident prone and goes to McMaster. She put her less than a year old Mac Book in her backpack with her water bottle and the water bottle opened up. This flooded her backpack and Mac Book. Great. The Mac Book didn't power up, no lights, no beeps, just dead. We rushed it to Apple but they wanted way too much and wouldn't repair it (they'd replace it with a refurbished used unit). We went to PC Repair (turns out it is across from McMaster) and Mikey the owner took a look at it and said, the motherboard is fried, he can swap it out, keep the storage, hopefully the keyboard wasn't damaged... read full review
I am updating my previous review as the fault really lay with Apple rather than PC Repair. I was getting “out of memory” messages which meant my laptop was useless. Mikey figured out what was going on and provided me with tons of extra memory at a reasonable price, though as the chip is not available here and is difficult to put in it took time. Mikey has great engineering skills! I am very disappointed and fed up with Apple for taking advantage of loyal customers in this way. Getting a new chip and putting it in proved to be very challenging but Mikey managed to do it. He now has a partner to deal with customer relations who is very knowledgeable and good at explaining
technical... read full review
Quick service and kind owner, but when my MacBook was returned with the right side of the mousepad was put back in so tightly it no longer could be pressed. I went in for a new battery and after a few months my computer dies just as quickly as it used to. I also bought a new MacBook charger that broke essentially once I opened it, the wire covering was coming off and the wires were exposed.Overall, I would probably recommend an Apple store instead.