About Ottawa Key Shop
Ottawa Key Shop is a reliable locksmith service located in Ottawa, Ontario. The business has earned praise from satisfied customers for its prompt response, friendly staff, and professional expertise. When a customer found themselves locked out in the cold, Seth from Ottawa Key Shop arrived within 30 minutes and had them back inside their home within 20 minutes. Customers describe the staff as kind, helpful, and knowledgeable, making Ottawa Key Shop the best locksmith in town for a variety of locksmith needs, from landlords changing locks to tenants moving in. The business has been in operation since 1939, and customers appreciate the ease of dealing with them. A quick phone call or text message was all it took to get a second key for a unique lock. When a customer needed a key for an extremely old toolbox, the staff went above and beyond, finding a supplier that could provide the necessary key, even when the manufacturer was not helpful. The service is described as great, with a professional and clean process. Customers are highly satisfied and plan to use Ottawa Key Shop exclusively for their locksmithing needs.
I had an old door with a broken mortise lock so the door wouldn't open. Bill came and did a great job showing us what the problem was and replaced the lock. Was friendly, fast and cleaned up afterwards. Nice having a working door again. Great service.
5 stars !!! excellent customer service on the phone as well as on location. As a business, we experienced an issue with our front door being broken and customers not being able to enter the store. We had service tech here within the hour. Nathan replaced the door handle itself and the mag lock. Great service ! Definately would recomment Ottawa Lock and Key for anything further
Recently locked out of my house I contacted Ottawa Key Shop. They responded quickly as promised and opened my door. The rep was polite and very kind. The one outstanding question I really appreciated was they asked for ID proving this was my residence. I highly recommend this business!! Buy LOCAL and buy Canadian!!!!