About PetSmart
Reviews for PetSmart
Write a reviewHours
Monday: 9AM - 9PM
Tuesday: 9AM - 9PM
Wednesday: 9AM - 9PM
Thursday: 9AM - 9PM
Friday: 9AM - 9PM
Saturday: 9AM - 9PM
Sunday: 10AM - 7PM
PetSmart is the world's largest pet supply and services retailer, offering over 10,000 products for various pets, including dogs, cats, birds, fish, reptiles, and small animals. Customers appreciate the friendly and helpful staff, who provide excellent care and service, especially in challenging situations. Reviews highlight the dedication of employees, such as a manager who offered valuable advice for a pet issue and staff members who go above and beyond for customer service. The Georgetown location has received particular praise for its commendable treatment of pets and attentive service. With options for shopping online and in-store services like grooming and training, PetSmart meets diverse pet needs effectively.
The manager Julia and employee Ben are the kindest and most informative employees I have ever dealt with. I'm blown away by the incredible service I got from these 2 individuals. Julia should be recognized for how knowledgeable and professional she is. I can't express my gratitude for everything you did when I walked in overwhelmed and confused and you helped me out tremendously.
Thanks again.....
5 star service
I took my dog today for grooming services with Hailey and she is has provided us with great grooms and services each time! Very pleased and will be back to book with her soon again.
What a great experience. Both Erin and Ben went out of their way to help me out. Their level of customer service was simply unmatched. I live in Toronto and want to drive here for pet food now.
So impressed.