Costco Wholesale

The staff working in the self-checkout area were not helpful at all. We were required to scan a heavy bottle pack of water by lifting it ourselves, which was quite heavy. The staff member present, an elderly lady, simply watched us struggle and walked away without offering any assistance or even a basic courtesy like a smile.

In addition to the water, we had several other heavy items, and unfortunately, we had to scan everything on our own. The overall attitude was rude and unprofessional, which made the experience unpleasant. Self-checkout assistance should still include customer support, especially for heavy items.

Great Costco, but parking for people with disabilities is very limited and unrealistic.

I remember a chicken pot pie 30% bigger and 4 dollars cheaper.. This new smaller pie is terrible the chicken is so big it's gross.

It was extremely busy and I was disappointed because they didn't have the 1 thing I went for.

I dont appreciate being yelled at to move by a cashier when it is extremely busy and Im trying to cross into the food court, but too many people are moving to the exit.
Usually you guys are really good and nice, Im use to the rudness from customers but clearly this man should have taken the day off.
An excuse me would be fine next time.

The staff at this particular location are quite rude. I don't find this to be the case with their other locations.

Wanted to shout out both Kim and Kyle at the Costco Sudbury location yesterday for dealing with me so patiently and professionally when I myself was not at my best. I appreciate the excellent customer service and extra time they had to spend with me to help with our membership rewards cheque. Thank you for helping me.

What a gong show...

Great staff and almost anything you need is in stalk. The gas attendant was super helpful

Not a great location. Frequently out of advertised items.