I can’t thank Mike and crew enough for the fantastic service. Having travelled to Ottawa for a vet appointment, and facing an 8 hr trip home, we need a tire repair. Despite an obviously busy Monday morning at their shop, the Kal Tire team had us on our way within 45 minutes. Thanks for the help and great service
May 2024
I AM EDITING THIS REVIEW AFTER ALL GOT FIXED BY OTHERS ON MY TRUCK. ILL ONLY TELL YOU WHAT HAPPENED ABD IM RAISING THEM FROM 1 TO 3 STARS DUE TO THE FRONT DESK GUYS CUSTOMER SERVICE SKILLS. THEY WANTED $1850 + HST TO CHANGE 4 BREAK PADS (NO ROTORS AS THEY SAID I DIDN'T NEED THEM) AND WOULD TAKE MAXIMUM 2 HOURS TO CHANGE. WHEN I REJECTED THE SERVICE AND DECIDED TO SEEK OTHER PRICING, THEY THEN TOLD ME THAT THEY BROKE MY SPRING KIT. I WAS A BIT UPSET TO BE HONEST AS I NEVER GAVE THE "OK" TO WORK ON MY VEHICLE. THE FRONT DESK GUY WAS RESPECTFUL, SINCERE AND HAD THEM REPLACE MY SPRING KIT WITH NO CHARGES. I GIVE HIS SERVICE A 5... read full review
April 2023
I can't say enough good about this company. They are attentive, affordable and they keep their promise on the product they quote you for and your appointment time. I've gone there a few times for my tire purchase and changing. Amazing people that are polite and respectful. Thank you Frisby staff! ?
I can’t thank Mike and crew enough for the fantastic service. Having travelled to Ottawa for a vet appointment, and facing an 8 hr trip home, we need a tire repair.
Despite an obviously busy Monday morning at their shop, the Kal Tire team had us on our way within 45 minutes.
Thanks for the help and great service
I AM EDITING THIS REVIEW AFTER ALL GOT FIXED BY OTHERS ON MY TRUCK.
ILL ONLY TELL YOU WHAT HAPPENED ABD IM RAISING THEM FROM 1 TO 3 STARS DUE TO THE FRONT DESK GUYS CUSTOMER SERVICE SKILLS.
THEY WANTED $1850 + HST TO CHANGE 4 BREAK PADS (NO ROTORS AS THEY SAID I DIDN'T NEED THEM) AND WOULD TAKE MAXIMUM 2 HOURS TO CHANGE.
WHEN I REJECTED THE SERVICE AND DECIDED TO SEEK OTHER PRICING, THEY THEN TOLD ME THAT THEY BROKE MY SPRING KIT. I WAS A BIT UPSET TO BE HONEST AS I NEVER GAVE THE "OK" TO WORK ON MY VEHICLE. THE FRONT DESK GUY WAS RESPECTFUL, SINCERE AND HAD THEM REPLACE MY SPRING KIT WITH NO CHARGES. I GIVE HIS SERVICE A 5... read full review
I can't say enough good about this company. They are attentive, affordable and they keep their promise on the product they quote you for and your appointment time. I've gone there a few times for my tire purchase and changing. Amazing people that are polite and respectful. Thank you Frisby staff! ?