Kawartha North Family Health Team is a healthcare provider that offers a range of services, including mental health and addiction recovery support. However, the clinic has faced some challenges, with reports of unprofessional behavior from a receptionist and concerns about the practices of one team member. Despite these issues, the clinic has also received positive feedback, particularly regarding the exceptional care and bedside manner of Dr. Johnson and the welcoming and friendly staff. Patients have praised the clinic's quick service, knowledgeable clinicians, and the exceptional care provided by Dr. Jacob, who is described as bright, honest, and attentive.
Very happy with the care at the Bolton St location. Nurse Ashley and Dr Darkwa are wonderful. I have visited twice and their care is thorough, on time, proactive, and thoughtful. I’m so lucky I finally landed a family doctor here and I do not mind the long drive I have - the great care that I receive is worth it.
I'm am not at all surprised to hear of of the receptionist lying and having another outburst. If you call just after opening she is prone to picking up and smash the phone down, and subsequently deny it.
That is the least of the transgressions against patients and their families that have taken place here.
They claim to offer "Mental health and addiction recovery services. We provide on-staff counselling services to our patients for emotional and mental health." is quoted directly from their website.
That is an outright lie.
One member of the team has taken it upon themselves to prescribe an addict their drug of choice. This drug of choice was what a patient had already… read full review
Exceptional clinic with great clinicians who go above and beyond what is required of them. But easily the best part of this clinic is the unbelievably welcoming & friendly staff.
50 Colborne Street, Fenelon Falls, ON K0M 1N0
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